building the future with data
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Adrian Cervantes
Project Manager
Information Systems Engineer
Silicon Valley, CA
B.A. Psychology | University of California, Santa Cruz
M.S. Information Systems | University of San Francisco
Data is the key component now in businesses and is used in each company to develop business intelligence. With the right staff, technology, and data analysis, businesses can make amazing decisions to not only improve their business but improve the world. My goal is to assist companies who not only are looking at the future of their business but in the future of the world.
Goals:
Enable companies to develop solutions that help and improve the future.
Continue to improve knowledge in next generation technologies to further advancements.
Travel to different states and countries to learn the cultures, cuisines and lifestyles around the world.
Currently Studying:
Python
SQL
Javascript
Kotlin
Skills:
Business Intelligence
Data Analysis
Analytical Reporting
Project Management
Financial Management
Time Management
Cloud Technology Solutions
Tools:
Qualtrics
Tableau
Excel
Salesforce
Quickbooks
Microsoft Suite
Google Suite
Adobe Suite
Kajabi
Wix
Google Cloud
AWS
Okta
Splunk
Learning Environments:
Salesforce Trailhead
Google Badges
Coursera
Linkedin Learning
Data Camp
Grasshopper
Certifications:
Data Analysis Proficient by University of San Francisco
Previous Clients:
Systems Engineer
Apr 2021 - Nov 2022 | Fremont, CA | Travel: 30%
Provided outstanding Customer Service and Systems Support for the Startup's Automated Storage Retrieval System(ASRS) across North American e-commerce distribution warehouses.
Supported Field Service Team with software and database support, monitoring, testing, failure analysis, repair, and quality assurance of each system.
Systems consisted of up to 50 autonomous robots utilizing 5G NR/900MHz/2.4GHz radios, networked servers, MSSQL, Programmable Logic Controllers(PLC), Linux-based CLI, Human-Machine Interfaces(HMI), and other proprietary software.
Provided hardware and software support for multiple robotic systems in North America onsite and remotely to ensure 98% system availability.
Increased team operations efficiency by 35% through the centralization of engineering programs, SOPs, and KPI reports.
Improved team workflow and processes by 1.5x using automation tools, and implementing key data point targets to drive internal growth.
IT Project Engineer
Jan 2020 - Aug 2020 | Santa Clara, CA | Travel: 5%
Implemented project and financial management IT solutions to improve business functionality.
Managed electrical projects to ensure jobs were on budget and on time.
Increased cash flow by automating billing.
Improved CX by implementing a transparent project tracking system.
IT Manager & Business Analyst
May 2015 - Mar 2020 | Menlo Park, CA | Travel: 100%
Automated key business processes to decrease setup time by 50%.
Improved UX and UI for internal and customer use, improving tracking, safety, and time.
Managed day to day team operations.
IT Project Administrator
Mar 2017 - Nov 2019 | Menlo Park, CA | Travel: 5%
Managed teams on developing content for CMS.
Improved business web and social media presence.
Redesigned company websites and acquisition funnels to exceed GDPR standards.
Office Manager
Jan 2017 - May 2017 | San Jose, CA
Implemented new business processes and systems
Designed and implemented HR platform structure for the company
Configured POS systems to accurately create reports and financial data
Office Administrator
Feb 2014 - Feb 2017 | San Jose, CA
Analyzed and audited accounts receivable, payable and other financial reporting.
Audited business finances and payroll.
Organized and maintained office organization while digitizing business processes.
Maintain confidentiality of highly sensitive information.
Non profit Projects:
President & Founder
Feb 2016 - Present | San Jose, CA
Treasurer
Mar 2015 - Mar 2016 | Santa Cruz, CA